How to handle NSF(Not Sufficient Funds) payment in AX 2012.

NSF is very common, and I believe every retail industry ERP user will need to find out a solution of it. No doubt, NSF receiver will need to cancel the payment, and even more, receiver might charge

In technet, the NSF processing in collection is briefly mentioned. But actually, there is another way of dealing with NSF.Different solutions different affections. Let's go through these 2 NSF solutions and get an insight of them.

1. Cancel a NSF payment from customer collection form.
 1.1  Go to Accounts receivable/Common/Collections/Collections and find the customer whose payment is NSF, then open it.

 1.2 Find the payment transaction. If the payment is already settled, user needs to show the closed transaction.

 1.3 Click button "NSF payment" to cancel the payment and click "OK". A dialog of NSF fee pops up, if we set up the NSF charge fee, that fee would be calculated and show here. The NSF charge fee is just created to a new payment journal to create debit of that customer. The journal is open and user needs to manually post it if that debit is necessary.

 1.4 Reason code form pops up. User needs to provide reason code and comment.

 1.5 Click "OK", NSF processing is done.

User can see the customer's balance is updated and the payment is canceled. 

Now let's go to the other solution.

2. Cancel a NSF from bank deposit slip.

If user used deposit slip when posting that payment, the deposit slip will be created under the bank. And user is able to cancel the payment by canceling the deposit slip.

 2.1 Go to Cash and bank management/Common/Bank accounts, find the bank to which the payment is deposited.

 2.2 Click button "Deposit slip" in management payments to bring the deposit slip form.

 2.3 Select the deposit slip which is to be cancelled, and click button "Cancel payment"

 2.4 Then the reason code form pops up which is exactly the same as 1.4, and the cancellation is done after clicking button "OK".

We went through these 2 methods of NSF payment cancellation, and we can tell the difference.

1. Method 1 can automatically generate a open payment journal to charge the customer a NSF fee, but method 2 cannot. To set up the NSF fee charge automation, we need to assign a charges group and NSF payment journal in the bank master form.

2. The other difference I found so far is in the bank transaction. Both methods generates reversal transaction, the reversal transaction method 2 uses the banck transction type of NSF in form "Cash and bank management parameters", but the method 1's reversal transaction doesn't.